Installation Technician​/Jr. Data Analyst

Unleash Your Potential

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.

When this sounds like an environment where you can thrive, keep reading!

The Leidos Digital Modernization Sector is seeking an Installation Technician and Jr. Data Analyst to support a large enterprise IT contract for the DoD/IC as part of the Infrastructure Services Enterprise Operations (ISEO) Program. Team members will support end‑user technology refresh and system sustainment activities, including installation and support of existing and new hardware, software, and system configurations. Responsibilities include assisting with data analytics functions such as reviewing and maintaining data outputs, generating automated portals and dashboards that support the system lifecycle process, and ensuring the organization’s IT infrastructure data is properly captured and maintained for reliability and efficiency.

Positions require collaboration in a team environment to meet mission needs and ensure full functionality of customer capabilities.

• Perform installation, configuration, decommissioning, and support of customer end‑user devices, including desktops (thin and thick clients), printers, monitors, KVMs, phones, scanners, and related peripherals.
• Deploy new hardware and software and perform upgrades to existing systems while ensuring thorough cable management and minimal disruption to business operations.
• Confirm required security posture of all network and endpoint equipment in accordance with DoD and local command mandates, updates, IOS upgrades, and other security requirements.
• Prepare and maintain technical, operational, and procedural documentation related to systems installation, operations, and security.
• Support the coordination and scheduling of installation activities to support mission requirements without interrupting customer workflows.
• Work together with technical teams, customers, and Leidos program and project managers to achieve project and program objectives.
• Support the collection, cleaning, validation and analysis of data from multiple sources to ensure accuracy, consistency, and completeness.
• Assist data scientist, identify trends, patterns, and insights to support business and operational decision‑making.
• Develop, maintain, and automate reports, dashboards, and visualizations using tools such as Excel, SQL, Power BI, Tableau, or similar platforms.
• Prepare data summaries, metrics, and ad‑hoc analyses in support of senior analysts and stakeholders.
• Perform basic statistical analysis and data quality checks to support reliable reporting.
• Document data sources, definitions, methodologies, and standard operating procedures.
• Collaborate with cross‑functional teams to understand data requirements and align analytical outputs with business objectives.
• Ensure data integrity and compliance with data governance, security, and privacy policies.
• Identify and implement improvements to data collection, reporting processes, and analytical workflows.

• Familiarity with IT Service Management (ITSM) tools, including Service Now and Remedy.
• Basic knowledge and understanding of PC and network communications hardware and software in an enterprise environment.
• Knowledge of IT and network security best practices, protocols, and principles.
• Basic to intermediate technical skills in scripting, programming, or development tools such as HTML, Python, JavaScript, Java, SQL, Power Shell, and Visual Studio.
• Ability to work independently, effectively manage time, prioritize tasks, and provide accurate reporting.
• Strong verbal and written communication skills to interface with various levels of personnel, managers, customers, and technical team members.
• Established teamwork skills with the ability to collaborate across multiple technical and organizational areas.
• Familiarity with…