Knowledge Management Framework Analyst Security Clearance

Position: Knowledge Management Framework Analyst with Security Clearance
Position Description & Qualifications If you love high profile and challenging projects supporting the US Navy and Commercial Customers - Serco has a great opportunity for you! Serco is looking for an experienced and enthusiastic Knowledge Manager to join our dynamic Maritime Engineering Operation (MEO) and to build, manage, and set the direction of the Knowledge Management Framework and knowledge management team members.

at our Alexandria, Virginia location. The MEO team leverages its corporate knowledge to conceive, design, construct, support and evaluate high-performance maritime systems for a variety of customers. As a Knowledge Manager, you will be part of a dynamic multi-disciplinary team that works closely with the customer and other Serco teams in an integrated environment to deliver high quality products to schedule.

In this role, you will:
* Build, manage, and set the direction of the Knowledge Management Framework and knowledge management team members.

* Create, capture, organize, and assess knowledge assets for enterprise use.

* Coordinate with cross-functional organizations to align KM strategy with broader organizational learning strategies.

* Develop a robust roadmap strategy for implementing knowledge management that builds upon industry best practices and leverages tooling and process advancements.

* Promote the use of knowledge management tooling and processes to facilitate the sharing of knowledge.

* Build and drive the culture of knowledge sharing within site operations and advocate for KM initiatives within site operations.

* Support the development and implementation of training on KM processes and tooling.

* Create and review KPIs for adopting and using premier (high-value, frequently used) KM content and summarize benefits, outcomes, and improvement opportunities for the organization.

* Assist with resource planning as applicable to strengthen and expand KM initiatives.

* Evaluate, revise, and continuously improve the KM Framework workflow and procedures as the organization scales.

* Be the thought leader on KM Framework implementation within site operations and broadly share learnings and best practices within the Infrastructure Data Center (IDC) organization.

* Understand and recognize key challenges/roadblocks to KM cultural change and develop effective programs to drive adoption and improve KM value.

* Bring relevant industry insights to incorporate into the KM Framework.

* Identify and evangelize success stories from the Knowledge Management Program.

* Design and develop incentive mechanisms to acknowledge and highlight active participants. To be successful in this role, you will have:
* Bachelor's or master's degree in Information Systems, Information Technology, Computer Science, or other related disciplines.

* 6+ years of current proven experience in implementing KM strategies.

* Experience building KM programs in the technology industry or within technical groups within a large, global organization.

* Experience communicating with and influencing senior leadership and framing discussions to gain valuable feedback and experience.

* Proven experience in leading teams to deliver impact.

* Managing a team that implemented a knowledge management framework.

* Active Secret Clearance
* Travel up too 10% Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit:  .

If you require an accommodation with the application process please email: or call the HR Service Desk at , option
1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity.

For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be…