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Field Services Technician
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-02-22
Listing for:
Peraton
Full Time
position Listed on 2026-02-22
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Peraton is seeking a Field Services Technician in Springfield, Va:
Qualifications- 3-6 years with Associates
- Requires an active TS/SCI clearance
- Installs, operates, maintains, repairs and modifies equipment.
- Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
- Analyzes and evaluates products and related performance.
- Troubleshoots and diagnoses malfunctions to eliminate problem in minimum time.
- Installs, upgrades and removes products ensuring coordinative engineering field change.
- Provides expert and second tier technical support and analysis to field engineers and technicians.
- Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems.
- Tests, trains, and fields support to customers regarding technical aspects of designated systems and services.
- Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements.
- Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair.
- Provides training to customers. Travel is frequent and work is generally performed at the customer site.
- Partners with developers and engineers to reduce reoccurring incidents.
- Answers questions about installation, operation, configuration, customization and usage of designated systems and services.
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