EUT Specialist - SME

About DMI

DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results.

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DMI, LLC is seeking a EUT Specialist - SME to join us.

Role Summary

The EUT Specialist - SME provides subject matter expertise and technical leadership for end user technology operations, leading the installation, packaging, deployment, and maintenance of enterprise desktop and mobile applications.

This expert-level role provides technical oversight for laptops, desktops, and mobile devices, manages group policies and security tools, leads patch management efforts, manages vulnerability remediation and POA&Ms, and supports the development of EUT strategies and technical roadmaps. It is a highly visible position for a seasoned End User Technology leader who enjoys shaping enterprise standards while remaining hands-on with complex environments.

Key Responsibilities

• Provide subject matter expertise and technical leadership for all end user technology operations
• Lead the installation, packaging, deployment, and maintenance of enterprise desktop and mobile applications
• Provide technical oversight for laptops, desktops, and mobile devices
• Manage group policies, device drivers, and security tools
• Lead patch management activities supporting security requirements
• Support vulnerability remediation and POA&M activities for end user devices
• Contribute to development of EUT strategies and technology roadmaps
• Provide technical directions to EUT teams
• Evaluate emerging end-user technologies and make recommendations
• Support adherence to federal security baselines and standards
• Drive automation and optimization initiatives

Required Qualifications

• Minimum 12 years of related experience as a subject matter expert in End User Technology
• Extensive experience supporting enterprise desktop and mobile environments
• Expert-level knowledge of Windows, Mac, and iOS platforms
• Proven leadership managing EUT operations at scale
• Deep understanding of patch management and vulnerability remediation

Education & Substitutions

Bachelor's degree from an accredited institution or equivalent professional experience

Education substitutions accepted per contract guidelines:

• No Degree: 2 additional years experience
• Associate’s degree: 1 additional year experience
• Bachelor's Degree:
  Meets baseline requirement
• Master's Degree or PhD:
  No additional experience required

Preferred Skills

• Multiple platform certifications (Microsoft, Apple, etc.)
• Experience with Big Fix, SCCM, Intune, or similar tools
• Knowledge of federal security frameworks (NIST, STIG)
• Understanding of Zero Trust Endpoint Security
• Strong strategic planning and technology evaluation skills
• Excellent leadership and stakeholder engagement capabilities

Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance.

Citizenship Status

Required:

Must be a U.S. Citizen

Physical Requirements: None required for this position.

Location:
Alexandria, VA

This role is based in Alexandria, Virginia, just minutes from Washington, DC. Alexandria offers a blend of historic charm, walkable neighborhoods, waterfront views, and easy access to major federal agencies. It is an ideal location for senior technology leaders who want to influence enterprise strategy while working in a vibrant and well-connected professional environment.

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DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together:

• Do What’s Right
  – We lead with honesty and integrity.
• Own the Outcome
  – We take responsibility and deliver.
• Deliver for Our Customers
  – We are relentless about delivering value.
• Think Bold, Act Smart
  – We innovate with purpose.
• Win Together – We collaborate and…