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Senior Service Desk Analyst – Enterprise Data & AI

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: Leidos
Full Time position
Listed on 2026-05-11
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below
Leidos is seeking a Senior Service Desk Analyst in Alexandria, Virginia. The role involves providing technical support as the first line of response for user issues, managing service desk tickets, and contributing to ongoing improvements in service delivery. Candidates should have a Bachelor's degree in IT or a related field, with at least 8 years of experience, or a Master's with 6+ years.

Relevant certifications and experience in enterprise environments are preferred. This position supports critical DoD programs and requires individuals dedicated to mission success.
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Position Requirements
10+ Years work experience
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