JIRA Specialist and Administrator at Leidos Alexandria, VA

JIRA Specialist and Administrator job xandria, VA.

Salary: $89, per year

• I require a Bachelor’s degree in a related discipline (such as Computer Science, Information Systems, or Business).
• You should have at least 5 years of experience in development and systems administration.
• A minimum of 3 years of experience with SharePoint 2016/2019 development on‑premises is necessary.
• I need someone with at least 5 years of expertise in Atlassian/JIRA development and administration, including the installation and configuration of custom applications.
• Proficiency in the implementation of Atlassian Plugins is essential.
• You should have experience with the Service Now platform and working in cloud environments.
• I expect you to have experience in developing software solutions for teams using Atlassian tools and Confluence.
• Strong troubleshooting and problem‑solving skills are crucial.
• You should be proficient in creating and managing custom JQL filters, dashboards, and Confluence pages.
• I need someone who can thrive in a fast‑paced, mission‑focused environment.
• You must be a U.S. Citizen and eligible for a Public Trust and DoD Secret Clearance.

• You will manage and maintain the JIRA platform and related solutions.
• Daily operational support activities and strategic planning initiatives involving JIRA and Confluence will be your focus.
• Supporting requirements gathering and implementing new capabilities on JIRA and Confluence will be a key part of your job.
• You will administer JIRA and Confluence, integrating various services both internal and external to our enterprise.
• It's important to ensure compatibility with existing tools and services.
• You will design and sustain custom projects, workflows, schemes, screens, field configurations, automations, user permissions, and project roles in JIRA and Confluence.
• Auditing, improving, and automating processes and workflows as needed will be part of your role.
• Training staff on how to effectively use JIRA and Confluence will also be part of your responsibilities.
• You will troubleshoot, identify, and resolve JIRA issues reported by program users.
• Coordination with customers and the cloud hosting team will be required to offer suggestions and solutions for system configuration.
• I expect you to provide ad‑hoc program support for application, system, and project‑level configurations as needed.
• You will be responsible for managing user access provisioning and ensuring proper restrictions are in place.

• Atlassian
• Cloud
• Confluence
• Support
• JIRA
• Security
• Service Now
• Share Point
• AWS
• Azure
• Dev Ops