Sr. LAN Technician

Position:
Sr. LAN Technician

Location:

Work location is in the Alexandria Virginia area.

• Assist LAN Engineers to install, monitor and troubleshoot Network and application servers running WINDOWS Operating Systems and other server-based systems.
• Provide technical support consisting of installing, configuring, and troubleshooting server, desktops, laptops, and local printers.
• Assist tele-work customers, via telephone or e-mail, with connectivity issues.
• Maintain desktop PC images for ease of use during installations and troubleshoot network connectivity issues.
• Conduct software patches, driver installations, hardware installs and troubleshooting, etc.
• Resolve complex LAN, desktop client, and IT equipment and application issues for users.
• Install service patches and fixes, assist the Data Telecommunications Group with switch, router, and WAN installation and configurations as needed.

Senior LAN Technician shall have at least 5 years of experience with microcomputers, including three years working with LAN environments with Windows NT/2000/2003 operating systems and Ethernet topologies. One year of which the candidate has been responsible for monitoring and installation of WINDOWS servers.

This experience must include:

• Recognizing and resolving system hardware (PC, printers, CD ROMs, scanners, modems, etc.) and standard WINDOWS software problems.
• Use of hardware test and diagnostic routines, analysis of the results, and implementation of repair solutions.
• Implementing recovery procedures such as retrieval of data from a faulty drive.
• Assembly, configuration, and troubleshooting of PCs.

Information technology or computer learning school education may be substituted for up to one year on-the-job experience.

MCSE