Business Process Analyst; Workflow & KM

Job Overview

Provide services and support as a Business Process Analyst (Workflow & KM) focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO). Generally located in Alexandria, VA (Hybrid) and across the Mid Atlantic Region, working Hybrid On/Off Client Site.

Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.

SharePoint Online Customization/SharePoint Online Development: implement workflow automation, knowledge management solutions, and digital forms leveraging Microsoft Power Platform suite (Power Apps, Power Automate, Power BI, Power Virtual Agents, AI Builder). Implementation of custom SharePoint Online solutions.

• Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.
• SharePoint Online Customization/SharePoint Online Development:
  Implement workflow automation, knowledge management solutions, and digital forms leveraging Microsoft Power Platform suite such as Power Apps, Power Automate, Power BI, Power Virtual Agents, and AI Builder. Implementation of custom SharePoint Online solutions.
• Business Process Analyst responsibilities include facilitating SharePoint development delivering Service Now & SharePoint Online Development - SharePoint Online Customization/Sharepoint Online Development through mapping processes; enabling knowledge; improving workflows. Analyze workflows, design knowledge management solutions, and support SharePoint implementations.
• Analyze data, policies, controls, requirements, or reporting outputs for SharePoint development; produce accurate documentation, insights, dashboards, or compliance evidence to support NSF decision-making.

The role(s) are located in the Mid Atlantic Region, at or near Alexandria, VA (Hybrid). Initially identified Work Site Address: 401 Dulany Street, Randolph Building, Alexandria, VA 22314.

Desired Qualifications For Business Process Analyst (Workflow & KM) | Servicenow & Sharepoint Online Development - SharePoint Online Customization/Sharepoint Online Development [NSF
0073073] (NSF
0073073) Candidates: 4+ years analysis.

Education / Experience Requirements / Qualifications

Bachelor's in Business/IT. 4+ years analysis.

Skills Required

Primarily focused on Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services initiatives and aligned with Program Support activities Servicenow & Sharepoint Online Development - SharePoint Online Customization/Sharepoint Online Development

Functional Area

Activities.

Process mapping, KM

Competencies Required

• Problem solving

Ancillary Details Of The Role s

• Artifacts: process maps
• Standard
  
  Skills Required:
  
  Proficiency in project management methodologies and tools; exceptional leadership and interpersonal skills for effective team management; outstanding time management and prioritization abilities to meet project milestones; adaptability to changing project requirements and priorities; ability to multi-task and pay close attention to detail; excellent analytical, organizational and time management skills; strong communication skills, both oral and written.
• EEO Statement:
  We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a…