Operations Analyst

Careers

Edgesource is seeking highly motivated individuals to contribute to our teams in a variety of roles. If you are dedicated to client success, have a desire to support leading programs, and value a culture of contribution, we want to talk to you!

Edgesource is an Equal Opportunity employer committed to offering competitive salaries and benefits packages for all employees.

Edgesource is committed to offering its employees a comprehensive benefits package that promotes a healthy work-life balance, provides security and assurance that your individual health needs are met, and supports your life goals as part of the Edgesource family! Below, you will find examples of some of the benefits we offer:

Edgesource trusts our employees to meet their job requirements and manage their time effectively.

A combination of remote and onsite work environments balance the needs of our employees and customers.

Edgesource is dedicated to contributing to your retirement future.

Edgesource is a family friendly company recognizing the importance of welcoming your new addition.

Providing an array of choices to meet your individual healthcare related needs are provided by the company.

Offering employees the opportunity to further their education and/or job related training.

Alexandria, VA

Full time

Hybrid

Corporate

For over 25 years, Edgesource Corporation has served as an innovative technology service provider for the Department of Defense (DOD), Department of Homeland Security (DHS), Department of State (DOS), the U.S. Intelligence Community, Law Enforcement, and other federal, state, and commercial clients locally, nationally, and abroad. From providing boutique technical solutions in support of the DOD Counter Unmanned Aerial Systems (CUAS) mission set to addressing the most critical Cybersecurity threats facing our nation as a prime contractor with the DHS Cybersecurity & Infrastructure Security Agency (CISA), a career at Edgesource is an opportunity to do meaningful, interesting, and impactful work.

The Operations Analyst supports daily operational, administrative, and employee engagement functions to ensure efficient internal processes and positive employee experience. This role serves as a central point of coordination across departments, supporting reporting, compliance, onboarding, facilities, communications, and engagement initiatives.

• Select and source employee recognition gifts and communications for anniversaries, birthdays, and achievements.
• Assemble and package welcome boxes for new hires.
• Support planning of corporate events and outings.
• Manage distribution of employee engagement surveys and annual registration for Top Workplaces awards.

• Develop and implement strategies for company-wide announcements to ensure timely and accurate dissemination of information.
• Coordinate with departments to gather relevant updates and content for monthly corporate newsletters.
• Create, curate, and schedule engaging content for company social media platforms, and measure engagement across platforms.
• Maintain and update content on the company SharePoint Intranet, ensuring information is accurate, current, and organized for easy access.

• Coordinate and issue company assets and access credentials for new hires.
• Maintain accurate records of assets and access permissions, including timely updates and revocations.
• Manage the ordering and distribution of employee supplies to ensure timely delivery.
• Own the asset assignment and retrieval process upon employee start and separations.

• Facilitate communication between building management and corporate staff to ensure timely execution and resolution of issues at office.
• Monitor and maintain inventory levels of office supplies. Respond to employee requests for specific supplies and ensure prompt and accurate fulfillment.
• Coordinate and manage the shipping process for outgoing products, including scheduling shipments, preparing documentation, and ensuring compliance with shipping regulations.
• Track and monitor shipments to ensure on-time delivery and address any issues that arise during transit.
• Ad-hoc project and operations support requests as necessary
• Maintain Operations email inbox, acting as the first line of support to employees, categorizing, and assigning requests to relevant parties

• Bachelor’s degree or Associate’s degree in a related field preferred; equivalent combination of education and relevant experience will be considered.
• Comfortable knowledge of Microsoft Office Suite, including SharePoint, PowerPoint and Visio
• Familiarity with Atlassian products (Jira, Confluence)
• Understanding of process flows and process…