Knowledge Management Specialist - Sharepoint

ICF is a mission-driven company that works with federal clients to secure critical infrastructure. We are hiring a Knowledge Management Specialist to develop and implement a comprehensive knowledge management strategy for a federal cybersecurity client.

• Develop an office-wide knowledge management strategy and deploy web-based organizational tools (e.g., SharePoint, MS Planner, Jira).
• Advise content owners on content management processes and optimal delivery of their content.
• Implement a data capture system and integrate data from various systems and technology platforms.
• Collaboratively work with peers to increase adoption and content use.
• Develop and maintain onboarding material; provide organizational platform training and guidance on best practices.
• Provide strategic guidance to the client and facilitate improvements to the organization of records, work instructions, and other relevant material to support knowledge management and transfer needs.

• Minimum 2 years of relevant experience in administration, professional services, or project management.
• Bachelor’s degree or at least 4 years of experience in lieu of degree.
• U.S. citizenship required.
• Active TS/SCI clearance.

• Ability to communicate with senior government clients, lead discussions, and confidently discuss project status and propose solutions.
• Demonstrated experience working with clients to develop clear expectations, roles, and requirements for short and long‑term projects.
• Excellent oral and written communication and presentation skills.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Project.
• Advanced Excel skills (workbooks, formulas, analytics) and PowerPoint mastery required.

• Experience in the federal government sector.
• Experience supporting DHS programs or initiatives.
• Knowledge of cybersecurity concepts, policies, and procedures.
• Strong customer service orientation with leadership, interpersonal, organizational, problem‑solving, and strategic thinking skills.

Pay range for this position (full-time) is $89,649.00–$.

Location:

Virginia Client Office (VA88).

We are an equal opportunity employer. We will consider qualified applicants with arrest and conviction records. Reasonable accommodations are available, including for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, during all phases of the application and employment process.