Chief of Staff - Leadership Operations and Executi

Job Description

The Chief of Staff (CoS) as a strategic partner to CxO and senior leadership drives governance, executive communication, and data-driven decision-making. The role focuses on structured leadership reporting, dashboarding, and cross-functional alignment to ensure effective execution of business and technology initiatives.

• Leadership Support & Governance
  • Act as a trusted advisor, supporting leadership on strategic priorities and execution tracking
  • Drive governance cadence (weekly/monthly reviews), including agendas, action tracking, and decision support
  • Manage and standardize project charters, ensuring clear goals, timelines, and budgets across initiatives
  • Lead cross-functional alignment meetings to track progress and resolve RAID items
• Executive Communication
  • Develop executive-ready briefings, leadership updates, and business review presentations
  • Translate complex technical and operational inputs into clear, concise insights
  • Publish structured communications (e.g., workstream newsletters, milestone updates) for leadership visibility
  • Ensure consistent messaging across leadership forums and stakeholder groups
• Dashboard & Reporting
  • Build and manage executive dashboards (e.g., Smartsheet, Power BI) to track KPIs, risks, and progress
  • Automate reporting and maintain data grids for real-time visibility into programs (e.g., application migration, TSA/ISA tracking)
  • Consolidate monthly/quarterly data, validate KPI performance, and investigate outliers
  • Provide data-driven insights to support leadership decision-making
• Program & Initiative Management
  • Drive execution of cross-functional programs, including technical transformation initiatives
  • Track milestones for critical programs (e.g., migration, exit strategies) ensuring alignment with timelines and funding
  • Support leadership with structured analysis, action tracking, and escalation of risks/dependencies
  • Deliver time-sensitive and ad hoc leadership requests with high accuracy and quality
• Stakeholder Management
  • Partner with business, technology, and finance teams to ensure alignment on priorities and deliverables
  • Act as a liaison between leadership and delivery teams across global work spaces
  • Facilitate collaboration across cross-functional teams to ensure seamless execution
• Operational Excellence & Process Optimization
  • Develop and maintain SOPs to standardize workflows and ensure compliance adherence
  • Apply Lean methodologies to streamline tools, reporting systems (e.g., Smartsheet), and data structures
  • Eliminate redundancies and optimize workspace architecture for efficiency and scalability
  • Establish templates, playbooks, and reporting standards for consistent governance

• Strong executive communication and storytelling capability
• Expertise in dashboards, reporting tools (Smartsheet, Power BI, Excel)
• Experience managing governance cadence, RAID logs, and KPI tracking
• Ability to synthesize large datasets into leadership insights
• Strong stakeholder management across business and technical teams
• Experience in technical program management, product management, or PMO roles

Base Salary Range: $100,000 to $125,000 per annum

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage:
  Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support:
  Maternal & Parental Leaves.
• Insurance Options:
  Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth:
  Commuter Benefits & Certification & Training Reimbursement.
• Time Off:
  Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance:
  Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

BACHELOR OF COMPUTER SCIENCE