Service Desk Lead - ITIL-Driven Support Leader
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-06-23
Listing for:
NANA Regional Corporation
Full Time
position Listed on 2026-06-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
NANA Regional Corporation is seeking a Service Desk Lead to support IT across all DoD OIG networks in Alexandria, VA. The successful candidate will oversee Tier 1 and Tier 2 support operations, ensuring effective resolution of incidents and managing service desk staff.
The ideal candidate must have at least 9 years of experience in helpdesk roles, an active Secret security clearance, and expertise in the Service Now platform. The position offers a competitive salary and a comprehensive benefits program.
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