Sr. Manager, Technology

Salary Range
: $100,000 - $115,000

Location
:
Hybrid from the DMV

The Water Environment Federation is seeking a Senior Manager, Technology to play a critical leadership role in maintaining and advancing WEF's core technology environment. This position is responsible for overseeing managed service providers (MSPs), ensuring the stability and security of the Microsoft ecosystem, and supporting enterprise platforms that enable day‑to‑day operations across the organization.

This role blends hands‑on technical leadership with operational oversight, requiring a strong foundation in cloud infrastructure, identity and access management, and cybersecurity best practices, as well as the ability to coordinate vendors, manage projects, and support cross‑functional systems.

The Sr. Mgr., Technology must thrive on initiative, problem‑solving, being agile, inclusive, and a team player. The ideal candidate will have experience working across our mission and industry (but not required) to best serve the Water Community.

• Manage and optimize WEF's Microsoft ecosystem, including Azure, Entra , Microsoft 365, and endpoint management tools
• Oversee identity, access, and security controls such as MFA, conditional access, device compliance, and endpoint protection
• Support the transition and ongoing management of cloud‑first infrastructure, including modernization of legacy systems where applicable
• Ensure system reliability, performance, and scalability across core platforms

• Serve as the primary point of contact for MSP relationships, ensuring service delivery aligns with organizational expectations and SLAs
• Coordinate escalation, performance management, and continuous improvement of outsourced IT services
• Collaborate with external partners on infrastructure, security, and support initiatives

• Implement and maintain cybersecurity controls aligned with industry best practices
• Monitor and improve security posture across identity, endpoint, and network layers
• Support incident response, vulnerability remediation, and user awareness initiatives
• Maintain documentation and contribute to business continuity and disaster recovery planning

• Lead ongoing cleanup, optimization, and governance of the Microsoft 365 environment, including SharePoint, Teams, and One Drive
• Establish standards for structure, permissions, and lifecycle management of content and collaboration spaces
• Partner with business units to improve usability while maintaining security and compliance

• Provide backup administrative support for Salesforce and other enterprise applications as needed
• Ensure continuity of operations during planned or unplanned absences of system owners
• Collaborate with system owners to align infrastructure and integration requirements

• Manage and deliver IT infrastructure and security‑related projects from planning through execution
• Coordinate cross‑functional efforts, vendors, and internal stakeholders to ensure timely delivery
• Maintain clear documentation, project plans, and status reporting
• Other duties as assigned within the scope of work

• 7+ years of experience in IT infrastructure, cloud engineering, or systems administration
• 2+ years of People Leadership Experience
• Strong expertise in Microsoft technologies, including Azure, Microsoft 365, Entra , and endpoint management
• Experience managing or working with managed service providers (MSPs)
• Solid understanding of cybersecurity principles, identity management, and network security
• Experience supporting or administering enterprise platforms (e.g., CRM systems such as Salesforce)
• Proven ability to manage multiple projects and priorities in a fast paced environment
• Strong documentation, communication, and vendor coordination skills
• Ability to travel up to 10 20%

• Relevant certifications in Microsoft Azure, security, or networking
• Experience in hybrid or cloud migration environments
• Familiarity with scripting or automation tools (e.g., Power Shell)
• Experience in nonprofit, association, or multi‑entity environments

WEF is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.