ServiceNow Developer; HRSD/ITSM
Listed on 2026-06-27
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IT/Tech
IT Consultant, IT Business Analyst, Cloud Computing: Infrastructure & Operations, Systems Administrator
Service Now Developer (HRSD/ITSM)
Pro Sidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. Pro Sidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations.
Job DescriptionPro Sidian Seeks a Service Now Platform Administrator | Servicenow & Sharepoint Online Development
- Service Now Enhancements/Service Now Development [NSF
0067067] for Program Support on a Exempt W2:
No Overtime Pay Basis located in the Mid Atlantic Region and listed under a Systems Administrator Labor Category as a Engagement Team Mid Level Professional aligned under services related to NAICS: 541611 - Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services - DPLH Est.: 1920 Hrs. ST | 0 Hrs. OT on a Exempt W2:
No Overtime Pay Contract Contingent Basis, generally located across the Alexandria, VA (Hybrid) Across The Mid Atlantic Region supporting a Human Capital Analytics & IT Modernization for Federal science agency HR modernization
The Service Now Platform Administrator | Servicenow & Sharepoint Online Development
- Service Now Enhancements/Service Now Development [NSF
0067067] is aligned with GSA Labor Category:
Systems Administrator.
We seek Service Now Platform Administrator | Servicenow & Sharepoint Online Development
- Service Now Enhancements/Service Now Development [NSF
0067067] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as NSF. 0
JOB OVERVIEW
Provide services and support as a Service Now Platform Administrator [Business Analytics Support: HR Technology Ecosystem, And Enterprise-Wide Decision-Making Capabilities Enhancement] in the Government And Public Services Industry Sector focusing on HC | Human Capital Solutions for clients such as National Science Foundation (NSF | OCHCO / OCIO) | Office of the Chief Human Capital Officer (OCHCO) / Office of the Chief Information Officer (OCIO) Generally Located In Alexandria, VA (Hybrid) and across the Mid Atlantic Region (Of Country/World) Working Hybrid On/Off Client Site.
Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.
RESPONSIBILITIES AND DUTIES - Service Now Platform Administrator | Servicenow & Sharepoint Online Development
- Service Now Enhancements/Service Now Development [NSF
0067067]
Deliver innovative solutions that improve operational efficiency through digital transformation and process automation; enhance data-driven decision-making using role-based advanced analytics and business intelligence; support regulatory compliance and adherence to federal human capital management policies; facilitate seamless integration of IT systems and workforce planning tools; optimize service delivery through performance-based outcomes and SLAs.
Service Now Enhancements/Service Now Development:
Develop and configure Service Now HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow automation, dashboarding, and employee experience initiatives. Implementation of custom Service Now solutions (HRSD, ITSM, App Engine) and workflow automation. Service Now Platform Administrator Candidates work to facilitate Service Now Development delivering Service Now & SharePoint Online Development
- Service Now Enhancements/Service Now Development through Administer platform | maintain systems | ensure performance. Further, they…
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