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Service Desk Director | Ops, Security Clearance
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-07-11
Listing for:
Rividium Inc
Full Time
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
RiVidium Inc. is seeking a Service Desk Director to lead 24/7/365 operations supporting Military Community and Family Policy (MC&FP).
The role oversees Tier I/II support, ticket escalation, and SLA monitoring in a mission-focused delivery environment. The ideal candidate has a Bachelor's degree or equivalent experience, strong communication and teamwork skills, and proven ability to manage on-site service desks in Alexandria, VA.
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