Onboarding Support Analyst; OpenFGA

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

The work:

Guide enterprise applications through adoption of the OpenFGA service, ensuring successful integration and data migration.

• Serve as primary contact for application teams onboarding to the service
• Assess application authorization requirements and map to OpenFGA models
• Assist teams with data model design and relationship definitions
• Coordinate data migration from legacy authorization systems
• Create and maintain onboarding documentation, runbooks, and FAQs
• Conduct training sessions and workshops for application teams
• Track onboarding progress and identify blockers
• Gather feedback to improve onboarding process and documentation
• Escalate technical issues to engineering team

• Experience providing application support or delivering technical consulting services
• Strong grasp of authorization and permissions concepts
• Ability to translate business needs into well‑designed technical solutions
• Excellent communication skills with a focus on clear, thorough documentation
• Working knowledge of SQL and data querying
• Customer‑oriented mindset with a focus on service quality
• US Citizenship is required (No Dual Citizenship)
• Secret clearance required
• Onsite requirement: 2-3 days/week in Arlington, VA

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below.

$78,600 - $160,200 USD

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of…