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Tier 2 IT Support Engineer: Endpoint & Identity Mastery
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-07-18
Listing for:
Internetwork Expert
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Internetwork Expert is seeking a Tier 2 Help Desk Specialist to provide advanced IT support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms. You will work with Tier 1 and Tier 3 teams to ensure SLA adherence and secure operations.
The role requires 3+ years of IT support experience, a bachelor’s degree or equivalent, and hands-on experience with Intune, SCCM/MECM, AD, Azure AD/Entra, Okta, and Service Now.
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