More jobs:
M365 Service Desk Specialist - Tier I; Onsite
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-07-20
Listing for:
National Capitol Contracting
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
National Capitol Contracting is seeking a Service Desk Specialist (Tier I) onsite in Alexandria, VA to support USPTO users of Microsoft 365. The role focuses on incident response, coordination of escalations, documentation, and end-user training for SharePoint Online, Teams, and One Drive for Business.
Ideal candidates will have enterprise service desk experience with M365 apps, Service Now usage, and strong customer service and troubleshooting skills in a Federal Government environment where
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