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Tier II Service Desk – Microsoft 365 & SharePoint Expert
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-07-20
Listing for:
National Capitol Contracting LLC
Full Time
position Listed on 2026-07-20
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform
Job Description & How to Apply Below
National Capitol Contracting LLC is seeking a Service Desk Specialist - Tier II for an onsite role in Alexandria, VA. You will deliver advanced Microsoft 365 support, primarily focusing on SharePoint Online, Teams, One Drive, and Power Platform, while resolving escalated incidents and improving service reliability.
The role requires experience with enterprise Microsoft 365 environments, strong root-cause analysis, and collaboration with engineers, cybersecurity, and government stakeholders.
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