Windows Support Technician; End User Support Specialist II

Windows Support Technician (End User Support Specialist II)

Employment Type: Full-time

Key Logic employees 700IT systems designers, developers, mission specialists and security professionals serving government, academic, and private entities from its offices in McLean, VA, Oak Ridge, TN, Dayton, OH, Morgantown, WV, Alexandria, VA, and the UK.

Platform Automation Support Specialist

Job Description or

Summary:

Key Logic is seeking Platform Services Automation Specialist with strong systems, software, and Agile experience to support our program at the USPTO.

Job Duties: As a Dev Ops Platform Engineer, you will be working closely with our Automation teams to develop USPTO’s Platform Services environment. This is a Full‑Time position and work location will be at the Key Logic's office in Alexandria, VA.

Job Requirements or

Skills Required:

• Engineer and deploy hybrid‑cloud solutions for enterprise environments by leveraging Configuration management tools such as Puppet and IaC tools such as Ansible and Terraform.
• Design and implementation of automated infrastructure in on‑prem and cloud environments.
• Design and implementation of CI/CD, testing and operations infrastructure on‑premise and in cloud.
• 5+ years of hands‑on experience in Linux/Unix, HP‑UX, and Windows server administration.
• 3+ years of hands‑on experience developing Puppet modules for platform products.
• 2+ years of hands‑on experience with Dev Ops using Terraform, Ansible, etc.
• 2+ years of hands‑on experience working with containers and container orchestration technologies such as Kubernetes, Docker, etc.
• 2+ years of hands‑on experience with CI/CD tools, such as Git Hub, Jenkins, Jenkins Pipeline, Maven, and Nexus.
• At least entry‑level certification in at least one of the three major CSPs (AWS, Google, or Azure).
• Experience with automation/orchestration platforms and tools such as Red Hat Open Shift, Red Hat Cloud Forms, Puppet, Chef and Ansible.
• Experience working with defining, configuring, and building CI/CD pipelines using Jenkins, Git Hub actions and other automation techniques.
• Experience working within an Agile Environment and working with Agile tools such as JIRA and Rally.
• Excellent written and verbal communication skills.

Education Requirements: Bachelor’s in computer science or related field.

• Applicant selected will need to be a U.S. citizen and subject to a government background investigation.
• Key Logic is proud to be an EEO/AA employer M/F/D/V.