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IT Service Desk Operations Program Lead
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-07-27
Listing for:
NTT DATA North America
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
NTT DATA North America is seeking an IT Service Desk Operations Program Manager in Alexandria, Virginia. The role leads day-to-day operations, optimizing resources, and driving continuous improvement to meet business objectives.
Qualifications include a bachelor’s degree, 8+ years in enterprise program operations or help desk, 8+ years of federal customer service experience, ITIL Foundation or higher, and the ability to obtain a Public Trust Clearance.
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