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Defense IT Desktop Support Technician
Job in
Alexandria, Fairfax County, Virginia, 22350, USA
Listed on 2026-08-09
Listing for:
JCS Solutions LLC
Full Time
position Listed on 2026-08-09
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support
Job Description & How to Apply Below
JCS Solutions seeks a Desktop Support Technician I to provide world‑class end‑user support, installing and troubleshooting hardware, software, and mobile devices on site. The role covers on-site, remote, and walk‑up support with strong emphasis on customer service.
You will use Remedy or Service Now to manage tickets, support DoD‑level environments, and work with government personnel to ensure timely IT service delivery. A DoD security posture and professional certifications are expected.
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