Network Engineer

Job Summary:

The Network and Wireless Engineer is responsible for maintaining reliable wired and wireless network services across multiple locations. This senior-level role involves configuration, routing, deployment, wireless testing, and resolving complex connectivity issues to ensure optimal network performance and availability.

• Configure and troubleshoot switches, routers, VLANs, trunks, and routed networks.
• Diagnose network issues including latency, packet loss, loops, congestion, and performance problems.
• Maintain approved configuration backups and detailed network documentation.
• Support deployment and replacement of switches, routers, controllers, and access points.
• Review network redundancy, capacity, and identify single points of failure.
• Support DHCP, DNS, authentication, network printing, server, and endpoint dependencies.
• Troubleshoot wireless association, authentication, roaming, capacity, and interference issues.
• Conduct targeted wireless testing and validation.
• Coordinate firmware and configuration updates across devices.
• Develop implementation, testing, and rollback procedures for network changes.
• Coordinate escalations with carriers, circuit providers, and manufacturers.
• Maintain network diagrams, addressing records, configuration standards, and change logs.
• Serve as Level 3 escalation point for network and wireless incidents.

• Expertise in Layer 2 and Layer 3 networking including VLANs, spanning tree, link aggregation, routing, QoS, and redundancy.
• Experience with enterprise wireless controllers and access points.
• Knowledge of 802.1X, RADIUS, certificate-based authentication, and directory integration.
• Proficiency in packet capture and protocol analysis tools.
• Ability to analyze wireless coverage, channel usage, power levels, density, and interference.
• Skill in configuration backup and recovery processes.
• Experience with structured change and rollback planning.
• Capability to manage multi-site network operations.
• Minimum of five years enterprise networking experience.
• Minimum of three years supporting enterprise wireless environments.
• Experience in distributed public-sector, education, or campus networks.

• CCNP Enterprise certification or equivalent.
• Aruba professional-level certification or equivalent.
• CWNP certification.
• ITIL Foundation certification.
• Vendor-specific certifications aligned with the installed network and wireless manufacturers.

• Role may require coordination with multiple vendors and escalation points.
• Must adhere to strict change management and rollback procedures to minimize network downtime.
• Support for multi-site environments with potential for on-call or escalation duties.

• Work schedule may include standard business hours with potential for after-hours support as needed for network incidents or maintenance.