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Head of Emergency & Customer Communications

Job in Alexandria, Fairfax County, Virginia, 22350, USA
Listing for: APCO International
Full Time position
Listed on 2026-08-22
Job specializations:
  • Management
    Emergency Crisis Mgmt / Disaster Relief
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 141481 - 253368 USD Yearly USD 141481.00 253368.00 YEAR
Job Description & How to Apply Below

The City of Alexandria is seeking an experienced executive to serve as Director of Emergency Communications and Customer Communications (DECC). This role leads the DECC, overseeing emergency communications operations and advancing customer service excellence through Alex
311.

The Director will shape how the city responds during emergencies, while improving interactions with residents, businesses, and visitors.

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