Director, Project Management Office (PMO Director

Reports To:

Chief Operating Officer (COO)

The PMO Director is responsible for enterprise-wide project and contract management governance across Silo Smashers. This role ensures consistent application of sound project management methodologies from contract initiation through closeout, coordinates technical recruiting and competency development across all projects, and provides executive-level visibility into contract performance, risk, and delivery quality.

The PMO Director serves as a key integrator between Contract Management, Finance, Human Resources, Growth, and Technical Competency Leads, ensuring contractual obligations are met, deliverables are high quality, invoices are accurate, and staffing actions are executed efficiently. This position plays a critical leadership role in strengthening Silo Smashers' contract management maturity, methodology standardization, and knowledge management.

• Provide overall leadership and direction for the Project Management Office, establishing templates, SOPs, tools, and generally ensuring disciplined project management practices are applied consistently across all contracts throughout their lifecycle.
• Ensure and track that contract kickoffs, onboarding processes, and contract orientation are conducted for all projects and new hires; actively participate in all contract kickoff meetings.
• Coordinate continuity protocols (including naming a temporary Contract Manager backfill, to include themselves) during extended absences (greater than three business days) to ensure continuity of operations and customer support.

• Coordinate and conduct monthly and quarterly Contract Management Reviews in collaboration with Contract Managers for Silo Smashers leadership, including the COO, Chief Growth Officer, Director of Human Resources, and Director of Finance. To include regular lessons learned and after‑action reviews.
• Assist and contribute to Enterprise risk management with the COO.
• Participate in spend plan reviews and forecasting between Finance and Contract Managers to ensure timely awareness and understanding of contract changes, funding adjustments, and performance impacts-both positive and negative.
• Lead portfolio prioritization and resource allocation across contracts, assisting the CM when needed to balance work when resources are constrained, and adjudicating trade‑offs among competing demands for personnel and budget, especially in recruiting resourcing scenarios.
• Ensure all contract deliverables are completed, quality‑assured, and delivered to customers in accordance with contract requirements and internal standards.
• Review CRS and CPARS data, evaluate customer health trends, identify escalation paths, and work with CMs to close gaps.

• Ensure 100% accuracy of invoices following Contract Management and Finance reviews prior to submission to CEO for signature and in turn to customers.
• Support alignment between contract execution, funding profiles, and financial reporting through close coordination with the Finance team.
• Work with contract managers and finance for financial contract risks and development mitigation strategies.

• Coordinate in conjunction with respective Contract Managers technical recruiting activities across all projects to ensure alignment with contract requirements and enterprise staffing priorities.
• Prioritize recruiting activities in collaboration with COO and CGO.
• Partner with competency leads and technical leads to coordinate and standardize technical skill requirements across projects.
• Ensure effective coordination/hand‑off with Human Resources once hiring managers provide approval to proceed with hiring.
• Oversee and coordinate with HR/FSO, all pre‑hiring activities, including background investigations, Entry on Duty (EOD) processes, and clearance verifications.

• Build and maintain an enterprise knowledge repository for Silo Smashers methodologies, tools, and approaches.
• Work with competency leads to ensure methodologies are…