Executive Director

Joining the Benchmark Senior Living team means putting your passion to work. Our associates feel a sense of belonging with the care that they provide, empowered by the open and reliable team that surrounds them. Our diverse and skilled workforce takes immense pride in a shared commitment: a devotion to providing caring and dedicated service. In our supportive environment, associates have the opportunity to learn and grow.

With professional and personal training programs, as well as education for career advancement, we empower associates to explore their interests, feed their passion, and pursue growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!

The Executive Director is responsible for the day-to-day operations and supervision of the community including the profit and loss. S/he coordinates, plans, implements, monitors, directs, and evaluates all aspects of operations including recruitment, supervision, support, and coaching of employees and volunteers. The Executive Director also meets financial expectations, maintains high resident and family satisfaction, and ensures a quality, service/customer orientated staff.

In addition, s/he manages the community based on Benchmark policies, procedures, and guidelines. The Executive Director is fully knowledgeable and complies with all state and federal regulations, guidelines, and reporting pertinent to the day-to-day operation of the community.

• Ensures residents’ rights are protected and develops appropriate mechanisms for their protection
• Adheres to resident rights’ notification requirements

• Ensures residents and families are educated about residents’ rights, Personal Service Plans, and BSL tiers
• Consults Area/Senior ED, RDO or VP and Human Resources prior to terminating an associate
• Assures that all staff is fully informed on the answers to the most frequently asked questions by residents, families, and prospective residents
• Facilitates regularly scheduled meetings with department heads and associates
• Contributes to the industry by participating in state and national associations
• Acts as liaison between residents, management, and families
• Facilitates a daily Standup Meeting, regularly scheduled Manager’s Meeting and monthly All Associates Meeting
• Develops a formal, written system of communication to ensure routine and emergency information be distributed to staff and residents in a timely fashion
• Maintains a system to enable residents and families to present grievances or recommendations regarding facility operations and programs
• Possesses excellent communication skills, both verbal and written, and the ability to relate in a positive and professional way to a diverse resident and associate population
• Ensures responsiveness to family, resident, and associate requests

• Adheres to and enforces OSHA regulations and safety procedures
• Maintains full compliance with all laws and regulations regarding the operation of an assisted living facility
• Secures the community’s license and posts it in accordance with regulations
• Maintains compliance with fire drills and disaster plans
• Investigates, monitors, and reviews work-related injuries

• Microsoft Office
• YARDI
• ULTI
• KRONOS

• Reviews and interprets monthly financial reports and provides explanation of budget variances to management
• Shares results of monthly financial reports with department heads. Counsels individual managers on department budget variances as needed
• Educates department heads to consistently meet budgetary guidelines
• Assures that all department…