Member Retention and Engagement Intern

Are you interested in making a world of difference in cancer care?

Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care.

Internship Overview:
ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works - Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance.

This is an Alexandria, VA based internship. To learn what it's like to work at ASCO, .

Who we are looking for:

Internship activities include:

• Learn about ASCO member and customer audiences to understand their professional needs and how ASCO delivers value through membership in the organization.

• Identify, synthesize, and document engagement opportunities across the organization, and recommend effective ways toshowcasethese opportunities to relevant member audiences.

• Research how members engage with programs, products, and services, and develop reporting and analysis toshowcasetheir findings,including correlation between engagement and renewal trends.

• Analyze engagement and retention trends among priority audiences such as first-year members, transitioning fellows and residents, and early-career oncologists, and develop recommendations to strengthen early-stage development and long-term retention.

• Assist with the administration of member engagement programs such as our online professional networking platform,my Connection, including analysis of platform engagement and renewal outcomes.

• Support the development and documentation of internal processes for the Fellow of ASCOprogram, including tracking, milestone recognition (25- and 50-point levels), and recommendations to improve member clarity and operational efficiency.

• Analyze marketing and renewal communication performance across channels toidentifyhigh-impact touchpoints and opportunities tooptimizethe membership lifecycle.

• Provide general analytical and project support to themembership team.

Required qualifications:

• Currently enrolled in an undergraduate BA/BS degree program,or graduate program, or recently graduated from a 4-year degree program.Candidates must be at least a junior orenteringtheir junior yearof collegeat the start of the internship.

• An interest in conducting analysis and familiarity with reporting/BI tools such as AWSQuick
  
  Sight, Adobe Analytics, and Excel-based analysis.

• Ability to craft a narrative and generate reports and/or presentations about the data to help us understand member engagement

• Experience conducting research, trend analysis, or basic data evaluation is a plus

• Experience with the Microsoft Office Suite (365 preferred); and strongproficiencyin Excel required

• Ability to interpret data and translate findings into actionable recommendations

• Strong interpersonal and communication skills

• Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs

• Solid organizational and time management skills and attention to detail

• Excellent customer service skills and professionalism

• Willingness to enhance skills

Duration:10weeksduring thesummer - June8,2026toAugust 14, 2026. This internship is37.5hours per week.

Compensation:Thissummerinternshipposition is paidat a rate of $20/hour for actual hours…