Closing Keyholder ​/ Sales & Hospitality Associate — PT​/FT

Closing Keyholder / Sales & Hospitality Associate — PT/FT

Not Your Ordinary Retail Job

What if your next job let you create memorable guest experiences, talk about food and flavor, build real sales and leadership skills, and take ownership of a store closing shift?

We are more than a specialty retail shop. We are an experiential culinary hospitality company that also operates exceptional retail stores. Our stores are places where guests discover flavor through spices, teas, seasonings, culinary gifts, education and conversation—and our business is expanding into tastings, events, community programming, hospitality partnerships and other culinary experiences.

We're looking for an experienced Closing Keyholder / Sales & Hospitality Associate who can bring energy to the sales floor and confidently take responsibility for the store during assigned evening closing shifts.

Previous Keyholder Experience Is REQUIRED

This is not an entry-level Keyholder training position. You must have previous experience as a retail or hospitality Keyholder, closing shift leader, manager-on-duty or comparable person-in-charge where you were personally trusted with responsibilities such as:

• Opening and/or closing a location
• Keys, alarms and store security
• Cash handling and register reconciliation
• Leading a shift when senior management was not present
• Handling routine guest/customer escalations
• Ensuring required closing procedures were completed accurately

We'll train you on our systems and standards. You should already understand what it means to be entrusted with the building, the close and the team working with you.

What You'll Do

Create Memorable Guest Experiences
- Warmly welcome guests, start conversations, ask great questions and help people discover products that elevate their cooking, gifting and entertaining.

Turn Hospitality Into Sales
- We believe great selling is an extension of great hospitality. You'll confidently engage guests, uncover what interests them, make thoughtful recommendations and introduce products they may not have discovered on their own. This is an active sales environment —not a stand-behind-the-register-and-wait retail job.

Own the Close
- When scheduled as the Closing Keyholder/PIC, you'll help lead the shift and ensure the store closes correctly and securely. That includes directing closing priorities, supporting coworkers, resolving routine guest issues, reconciling registers and completing required security and closing procedures.

Protect the Guest Experience While Getting Things Done
- Guests come before tasks. You'll balance proactive service and selling with replenishment, recovery, merchandising, cleanliness and closing responsibilities in a fast-paced environment.

Lead by Example
- You don't need to be a manager to demonstrate leadership. We expect our Keyholders to communicate clearly, take initiative, help redirect priorities when needed and contribute to a positive, accountable team environment.

Keep Learning
- You'll build knowledge of spices, teas and culinary products while developing transferable skills in hospitality, sales, communication, problem-solving and leadership.

We're Growing Beyond Traditional Retail

We're evolving into a broader experiential culinary hospitality company, creating opportunities around areas such as:

• Culinary tastings and experiences
• Private, corporate and community events
• Hospitality and tourism partnerships
• Educational programming
• Gifting and special programs
• Brand activations and community outreach

These activities are not required of every Closing Keyholder, but we're particularly interested in people who are curious about where the business is going and may want to contribute beyond their core store role as they grow with us.

You'll Probably Thrive Here If You...

• Have previous Keyholder / closing shift-lead experience — REQUIRED
• Get energy from interacting with people
• Enjoy starting conversations rather than waiting for customers to approach you
• Are comfortable selling and working toward performance goals
• Like variety, pace and having multiple things happening at once
• Take initiative when you see something that needs attention
• Are dependable enough to be trusted with keys, cash…