Family Safety Practitioner

Introduction

This position includes a signing bonus of $2,500 (full‑time) for new county hires. This is an exciting time to join Fairfax County Government as we shape racial and social equity policies in the county through the One Fairfax Policy. We intentionally consider equity when making policies or delivering programs and services. To learn more, please watch the "Becoming One Fairfax – An Introduction to Key Concepts" video and visit the One Fairfax webpage.

• This position, under supervision, performs entry‑level assessment of social, health, emotional, and economic needs of clients to implement and monitor a plan of service; makes appropriate referrals; provides consultation; and performs related work as required, identifying resources and monitoring services in place.
• Supports other family safety practitioners with routine client check‑in calls and completes notes, documentation, follow‑up and referrals as needed.
• Helps with identifying and utilizing available resources and refers clients to public and private agencies and services.
• Assists clients and families with completing Medicaid applications and obtaining needed income and resource documentation.
• Maintains documentation about availability of resources for program staff use.
• Performs other duties as assigned in support of the Adult and Aging division and the Department of Family Services, including but not limited to assisting with administrative tasks and driving agency vehicles to county facilities for repair and maintenance.
• This position will require assessment, care planning, and coordination skills, the ability to manage competing priorities, and to respond effectively to both deadlines and crisis situations.
• Attends and participates in local meetings.
• Works with the client, family and service providers to resolve service delivery issues.
• Completes required paperwork and follows policy required by the state.
• Utilizes local and state information systems for individual client record keeping and tracking.
• Performs record keeping according to local and state policy requirements within designated time frames.
• The primary purpose of the Adult and Aging Division is to ensure resources, advocacy, safety and well‑being of older adults, adults with disabilities and caregivers are met. To ensure that the division can carry out its purpose and meet the agency's responsibilities related to advocacy, protection, and wellbeing, the Adult and Aging Division Director may move or reassign this position's related work duties and responsibilities within the job class.

• Knowledge of the principles and practices of professional casework.
• Knowledge of current social service problems and methods/approaches to address issues.
• Knowledge of law, policy, regulations and guidelines relating to the assigned area of social service specialization.
• Ability to analyze case information and to reach sound decisions based on such information.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to use case management and documentation software systems to establish and maintain case records.
• Ability to maintain professional ethics and confidentiality of client information.
• Ability to establish and maintain effective working relationships with a variety of individuals and organizations.
• Ability to schedule and manage workload sufficiently to meet policy‑driven deadlines, court orders and supervisory deadlines.
• Ability to effectively and empathically engage with persons from different cultures who may be experiencing stressful family situations.
• Ability to employ empathy and emotional intelligence while performing client related tasks.

Minimum Qualifications: Minimum of a bachelor's degree in a human services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a human services area (Section 22

VAC
40‑670‑20 of the Administrative Code of Virginia).

In order to be evaluated for positions in the Family Services Occupational Group, individuals who do not meet the degree requirement at the time of application for…