Training Specialist

Position Overview** :**

The Training Specialist is responsible for coordinating, delivering, and documenting all initial, recurring, and refresher training programs for staff at a federally contracted ICE residential facility in Alexandria, LA.

This role ensures all employees are trained and competent in all requirements of the Temporary Housing Standards (THS), DHS PREA/SAAPI regulations, and other applicable federal, state, and local requirements prior to entry on duty and on an ongoing basis. The Training Specialist develops curriculum rooted in trauma-informed and culturally responsive practices and maintains training records in audit-ready condition.

This position requires strong communication skills, experience working in diverse environments, and the ability to operate in a fast-paced, 24/7 environment.

• Assist in the development of the facility’s Training Plan with Curriculum
• Assist in the delivery of all required training ensuring staff competency in accordance with THS requirements and federal standards.

• Provide or coordinate Trauma-Informed Care (TIC) and crisis/de-escalation training.
• Ensure staff meet required training standards for assigned duties.
• Coordinate SAAPI compliance training with the PREA Manager and Training Supervisor

• Ensure all new hires complete required training prior to or upon Entry on Duty.
• Deliver orientation on policies, Standards of Conduct, emergency plans, and federal requirements.
• Train staff on shift briefing procedures and operational communication.

• Deliver Emergency Action Plan training, including evacuation and emergency response procedures.
• Ensure staff are trained in first aid, CPR, and emergency response procedures.
• Train staff on intake safety procedures and hazard identification.

• Bachelor’s degree in Social Services, Public Health, Human Services, or related field (or equivalent experience)
• Minimum of 3 years of training development and delivery experience, including 1 year in residential, correctional, or humanitarian environments
• Knowledge of PREA/SAAPI, and federal training requirements
• Experience developing training records and compliance tracking systems.
• Strong organizational, communication, interpersonal and coordination skills in fast-paced environments
• Ability to manage multiple priorities and maintain accurate records
• Strong attention to detail and documentation accuracy
• Proficiency in data entry and information systems
• Experience with LMS systems and compliance reporting
• Experience in 24/7 operational environments
• Ability to communicate effectively in English, both verbally and in writing, is required.

• Bilingual Spanish preferred
• Experience in emergency shelter, residential programs, or high-volume/surge environments
• Familiarity with trauma-informed care, motivational interviewing, and de-escalation techniques
• Experience working within multidisciplinary teams
• Knowledge of community resources and service networks
• Experience working with migrant populations, refugees, children, youth, or families preferred

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
• Must be able to speak, read, and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

• Ability to stand, walk, and conduct facility rounds for extended periods (8–12 hours per shift)
• Ability to lift and move supplies up to 50lbs
• Ability to respond quickly to emergencies throughout the facility
• Ability to work in indoor and outdoor environments
• Ability to review documentation, reports, and operational records with attention to detail.
• Ability to sit for extended periods for administrative tasks and documentation

• Fully onsite position within an ICE processing residential facility in Louisiana
• Fast-paced operational environment requiring attention to detail and professionalism

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and…