Human Services Program Specialist

Human Services Benefits Programs Specialist

The City of Alexandria is located in northern Virginia and is bordered by the District of Columbia (Potomac River), Arlington and Fairfax counties. With a population of approximately 150,000 and a land area of 15.75 square miles, Alexandria is the seventh largest city in the Commonwealth of Virginia. Alexandria has a charming waterfront and is a unique and historic place to live and work.

If you are interested in working for the vibrant City of Alexandria, we invite qualified candidates to apply for our Human Services Benefits Programs Specialist position.

• Aligning the work we do with our strategic plan
• Executing against our strategy and ensuring accountability for our results
• Promoting and encouraging a culture of leadership and ownership at all levels of the organization
• Promoting a culture of service excellence, creativity and entrepreneurship

A Human Services Benefits Program Specialist determines and re-determines eligibility of individuals and families for one or more federal, state, and local financial assistance programs including:
Supplemental Nutrition Assistance Program (SNAP);
Medicaid for families, children, the elderly and disabled, and nursing home/community based care;
Temporary Assistance for Needy Families (TANF);
Auxiliary Grants (AG);
General Relief (GR) for unattached children; and, Energy Assistance; interprets and explains policies pertaining to financial assistance programs.

Work is performed independently in accordance with well-established guidelines and standards. Unusual or difficult situations are referred to a supervisor. Work performed is reviewed for accuracy, clarity and completeness. The Human Services Benefits Program Specialist requires the ability to use independent judgement to determine eligibility of individuals and families for assistance, by interpreting law and policy, and by evaluating social and economic factors as they relate to eligibility, without supervisory guidance.