Supervisor, MCDAT

Headquarters, 333 John Carlyle, Alexandria, Virginia, United States of America

Posted Wednesday, February 11, 2026 at 5:00 AM

TITLE: Supervisor, Missing Child & Data Analytics Team (MCDAT)

FLSA: Exempt

DIVISION: Analytical Services Division (ASD)

DEPARTMENT: Missing Child & Data Analytics Team (MCDAT)

TRAVEL REQUIREMENT: As required for presentations and trainings.

HOURS and

SCHEDULE:

Monday – Friday, 9:00am to 5:30pm (37.5 hours within five (5) days per week); unless otherwise required or approved by management.

REPORTS TO: Works under the general supervision of the Program Manager, MCDAT.

SUPERVISION EXERCISED: Analysts assigned to support missing and abducted child cases, unidentified human remains, attempted abductions, data analysis, and NCIC/Nlets.

RESPONSIBILITY FOR PUBLIC CONTACT: Position requires contact with law enforcement and at times other external requestors (public) related to questions about NCMEC data, statistics, and other technical assistance services provided by the Missing Child and Data Analytics Team. Contact with law enforcement and other external requestors requires courtesy, discretion, and sound judgment.

LICENSING AND CERTIFICATION: Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.

GENERAL DESCRIPTION: Position is responsible for the supervision and workflow of the analysts assigned to support missing and abducted child cases, unidentified human remains, attempted abductions, data analysis and NCIC/Nlets. This includes dealing with personnel issues, reviewing resumes, conducting new hire interviews, and coordinating training for staff. The Supervisor will work with the MCDAT Program Manager in the Analytical Services Division and counterparts in the Missing Children’s Division to ensure that the analytical and technical needs of both case managers and law enforcement are being met.

This position requires an enthusiastic and self-motivated individual who is able to lead a team of analysts in a way that keeps them challenged and engaged. The position also requires an individual who is able to provide support and assistance to individual team members. This will be provided while consistently assessing overall team needs, work queues and processes to continually evolve with the changing needs of law enforcement, case managers, and internal stakeholders.

The content of reports may involve written materials and images that reference or detail crimes against children or adults to include child abduction, child sexual exploitation, violence, child homicide and unidentified human remains believed to be children. Such assistance requires an employee that can handle exposure to sensitive content as well as demonstrate a high level of accuracy and thoroughness in their work product.

In addition to being self-aware of personal limits, this position must understand impact of vicarious trauma and how to promote individual and organizational self-care.

The position requires flexibility in scheduling, after-hour and weekend response and collaboration with fellow staff members particularly pertaining to MCDAT special projects.

Occasional travel and public speaking engagements required, as the Supervisor is responsible for conducting trainings, presentations, tours, and meetings regarding NCMEC, ASD and MCDAT resources.

• This position requires the ability to access and use NCIC/Nlets data after successfully completing VCIN certification.
• Monitor workflow and daily operations of analysts to ensure requests for information and not infile leads are completed in a timely manner and within designated response times.
• Monitor after hour call outs to ensure accurate reporting and response time by analysts for Team Adam deployments and other critical call outs.
• Coordinate with…