Lead Guest Service Associate - Sales & Guest Experience; Algonquin Commons

Position: Lead Guest Service Associate - Sales & Guest Experience (Algonquin Commons)
Full-Time & Part-Time Hourly + Sales Bonuses

Work Location:

In person

Are you passionate about the beauty industry, love connecting with people, and thrive in a sales-driven environment? European Wax Center is hiring a Lead Guest Service Associate (also known as Front Desk Associate or Sales Associate) to deliver exceptional guest service while driving overall center revenue.

Key Responsibilities Assist in training Guest Service Associates.

Greet guests and create a welcoming, high-energy environment.

Promote additional services, new products/promotions, sell wax passes and rebook guests to meet sales goals.

Educate guests on our exclusive product line.

Manage front-desk operations, including, but not limited to, check ins, check outs, reservation scheduling, confirmation calls, cash handling, and inventory control.

Maintain a clean, professional, and organized center  a model for your peers, striving to lead others to their full potential.

What We’re Looking For Strong sales and guest service skills

Excellent leadership, communication and interpersonal abilities

Goal-oriented mindset with a passion for hitting targets

Previous experience in retail, sales, or the beauty industry is a plus Availability to work evenings and weekends

Benefits (Subject to eligibility)401k Company Match Health, Vision, and Dental Insurance (28+ hours/week)
Generous Bonus Incentive 2x/month (Packages + Retail)
Training and career advancement opportunities

Perks

Daily Pay Employee Assistance Program Team Member Assistance Fund Culture Committee - Have fun while being the best!

Referral Bonus - Generous Incentive to hire all roles!
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