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Telecommunications Technician

Job in Alhambra, Los Angeles County, California, 91802, USA
Listing for: HireTalent - Staffing & Recruiting Firm
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Telecoms Engineering, Systems Engineer
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

The Digital Communications Systems Technician supports the installation, configuration, maintenance, and repair of analog, digital, and internet-based communication systems. This role operates under supervision and collaborates with senior technicians, engineers, and vendors to ensure reliable telecommunications infrastructure.

Key Responsibilities
  • Install, configure, test, maintain, and repair communication systems and equipment
  • Support analog, digital, and VoIP systems, including enterprise call platforms
  • Work with:
  • PBX and key telephone systems
  • Servers supporting voicemail, IVR, call recording, and automated attendants
  • Install and maintain cabling infrastructure:
  • Copper and fiber-optic cables
  • Patch panels, wire management systems, and jacks
  • Troubleshoot:
  • Network and telecommunication circuits
  • Voice and data systems
  • Cabling and connectivity issues
  • Perform moves, adds, and changes (MAC work) for telecom systems
  • Configure and troubleshoot VoIP systems
  • Collaborate with vendors and internal teams on installation and issue resolution
  • Assist in evaluation and implementation of new equipment
Required Skills & Experience
  • Minimum 3 years of experience in telecom systems installation and support
  • At least 1 year at journey-level
  • Strong troubleshooting skills across systems, circuits, and infrastructure
  • Experience with:
  • PBX and key systems
  • Knowledge of:
  • VoIP technologies
  • Cloud communications tools (MS Teams Voice preferred)
  • Strong communication and customer service skills
Preferred Experience
  • 5+ years working with:
  • Nortel Norstar systems (MICS, Call Pilot, trunk/station modules, RAD)
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