Store Assistant Manager - Alhambra Store Job Alhambra area,California USA,Retail

Job Overview

Job Category: Thrift Stores - all positions
Requisition Number: STORE
024159

Position Details

Full-Time
Rate: $18.40 USD per hour

Locations

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. The organization relies on the diligence and devotion of its employees.

About Our Retail Team

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Alhambra Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

Employee

Benefits

Opportunity for career growth.
Paid time off.
Employee Discounts.
Monthly management incentive bonus.
Medical, Dental, and Vision.
Retirement Plan.
AFLAC.
Employee Assistance Program (EAP).

Responsibilities

Takes an active role and partners with the Store Manager in the day‑to‑day operation of the store, including opening and closing procedures, point of sale operations, inventory management and rotation, ARC merchandising standards (CNO Standards) and donations.

Assumes responsibility for all day‑to‑day store operations (including personnel and cash handling duties) in the absence of the Store Manager.

Assists Store Manager to monitor and analyze key performance indicators to drive store sales and increase profitability as projected by budget and goals set by Command Retail Directors and Command Administration.

Schedules Store Employees to ensure appropriate coverage; coordinates daily morning and shift‑change team meetings; reviews and maintains accurate employee payroll records including daily monitoring of time and attendance edits.

Assists Store Manager with hiring, training and directing the store team to ensure proficiency of processes while also responsible for the development and performance coaching of all store employees.

Communicates personnel issues and performance results with Store Manager; may issue disciplinary warnings, conference reports, employee evaluations, and key performance results as needed in coordination with the Store Manager, HR Generalist and District Sales Manager.

Ensures high levels of Customer and Donor satisfaction through excellent service; develops strategies to improve service to maximize the customer experience.

Supports the Store Manager in Back Room Processing (BRP), ensuring Back Room Processors/Warehouse Associates work effectively and efficiently to meet daily processing goals.

Supervises, supports and reports on program Beneficiaries when Work Therapy Assignments are in place.

Protects and secures store currency, inventory and property, including safe funds, bank deposits (daily logging and completing cash deposits), products for sale, equipment and building security.

Secures the building during non‑operating hours with alarm system arming and alert protocol.

Ensures safety measures are established and maintained consistent with ARC policy and governmental regulations; reports safety issues and incidents immediately; assists Store Manager with mandatory Weekly Store Meetings; attends ARC Monthly Safety Meetings in the Store Manager’s absence.

May transfer or be relocated to other stores based on business needs.

Completes all tasks (written or verbal) as assigned by the District Sales Manager, Command Retail Directors and Command Administration.

Qualifications

High School Diploma or equivalent.
Minimum of 2 years previous Retail Management/Supervisory experience (thrift preferred).
Basic understanding of office applications, including MS Office (Word, Excel, Outlook).
Must hold a valid Driver’s license, able to pass an MVR report (required), show proof of insurance and have access to a motor vehicle.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.

Physical Demands

Ability to sit, walk,…