Customer Service Associate, Center Township, PA

Customer Service Associate, Center Township, PA

• Job Tracking :
• Job Location
  :
  
  Center Township, PA, PA
  Pittsburgh, Moon, Robinson, Coraopolis, Beaver Falls, Beaver, Rochester, East Liverpool OH, Weirton WV

ARDEX Americas (), part of the global ARDEXGroup, has been setting the standard in high-performance building solutions for more than 75 years. You’ll find ARDEX products in the construction of PPG Paints Area, Pittsburgh International Airport, the Google offices in Bakery Square, and the UPMC Medical Tower, Oakland.

ARDEX is immediately hiring for a CUSTOMER SERVICE ASSOCIATE
to join our team at our corporate headquarters located at 400

Ardex Park Drive, Center Township, PA 15001. We are seeking a motivated and enthusiastic individual who enjoys helping customers and learning new skills in a fast-paced, team-oriented environment. Whether you are building on your customer service experience or looking to start a professional office career, this role offers an excellent opportunity to learn, grow, and make an ameaningful impact

What You'll Do

• Respond to customer inquiries promptly and professionally.
• Process customer orders and assist with invoices.
• Coordinate with Sales, Operations, Logistics, and Finance teams.
• Help track shipments and resolve delivery questions.
• Support relationships with our customers across the U.S., Canada,and Latin America

What You'll Bring

• Previous customer service, administrative, retail,hospitality, or office experience is helpful, but not required.
• A positive attitude, strong willingness to learn, and acustomer-focused mindset. Basic computer skills, including
  
  Microsoft Office, email, and general technology proficiency.
• Strong communication skills and the confidence to interact professionally with customers and colleagues.
• Excellent attention to detail and the ability to stay organized in a fast-paced environment.
• Reliability, accountability, and a strong work ethic.
• The ability to solve problems, ask questions, and take initiative when needed.
• A desire to build a long-term career and grow professionally

Requirements

• Minimum completed High School Diploma
• Must reside in a commutable distance to office location (notaccessible via public transportation)
• Generous
  Paid Time Off (PTO)and
  11
  
  Paid Holidays
• Paid Parental Leave
  to support growing families
• 401(k) with Company Match
  to help you save for retirement
• Medical, Dental, and Vision Insurance
  (effectivethe
  1st of the month after hire
  )
• Company-paid
  Disability, Life, and AD&D Insurance and Travel Assistance
• Wellness Programs
  ,including
  Telehealth
  and an
  Employee Assistance Program (EAP)
• Tuition Assistance
  for associate and bachelor’s degrees
• Discounted Gym Memberships
  to support your fitness goals.
• Optional coverage for
  Pet Insurance, Group Accident,, Legal Insurance
  , and more!
• Scenic corporate offices with free parking and woodlandwalking trails!

Be part of the team that's
Building Tomorrow

ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.