Relationship Banker

Primary Office Location

2719 Brodhead Road, Aliquippa, Pennsylvania 15001

Relationship Banker

Retail

Varies Based on Assignment

This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for executing branch leads directed by the Manager, consistently processing all customer transaction requests, and identifying opportunities to convert those transactions into qualified sales or referral leads. All actions must adhere to FNB policies, procedures, strategies, and Core Values.

• Promote the sales process by greeting customers, identifying their service and product needs, leveraging sales leads, and conducting outbound calling.
• Make appropriate recommendations for the selling and cross‑selling of bank products and services.
• Identify and achieve individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Use approved branch technology to input and maintain accurate data for all referrals, customers, and applicants.
• Complete and manage the lifecycle of all new and existing relationships according to consumer bank standards.
• Perform routine operational duties, including traditional teller transactions and other operational tasks following established policies and procedures.
• Serve as a risk manager by understanding, reporting, responding to, managing, and monitoring daily risks in accordance with the F.N.B. Corporation risk management program.
• Performs other related duties and projects as assigned.

High School or GED

0

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail‑oriented
• Ability to use a personal computer and job‑related software
• MS Word – Basic Level
• MS Excel – Intermediate Level
• MS PowerPoint – Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures, consumer products and services
• Sales and customer service skills

Nationwide Mortgage Licensing System and Registry Identifier – preferred but required.

N/A

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment‑based visas for this position; only candidates legally authorized to work in the U.S. will be considered.