Recovery Representative III (Charge Off Legal

Recovery Representative III (Charge Off Legal)

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Pay Range: $24.56 - $35.62

Scheduled Weekly

Hours:

40

• Work on charged-off loans through inbound/outbound calls, written and electronic correspondence, and other approved methods.
• Responsible for working specialized queues for legal recovery efforts.
• Performs advanced research and analysis to identify and approve accounts for legal recovery efforts and works with attorneys in all aspects of the litigation process.
• Works directly with collection agencies on monthly remittance statements and invoicing, ensuring accuracy of the report.
• Assists management with miscellaneous projects and reporting including annual 1099-C tax form filing, monthly audits, collection agency scorecards, and vendor management oversight.
• Represents the Credit Union at court appearances, as needed.

• Works on delinquent vehicle loans through inbound/outbound calls, written and electronic correspondence, and other approved methods.
• Responsible for working specialized queues for vehicle loans.
• Performs advanced research and analysis on vehicle loans to approve and assign vehicle loans for repossession as well as litigation review.
• Responsible for vendor oversight to ensure timely assignments and execution of repossession requests, inventory, and sales.
• Assists with annual vendor audits to ensure regulatory compliance.
• Assists management with miscellaneous projects and reporting, including month end reports.
• Responsible for reconciling applicable general ledgers on a monthly basis.
• Represents the Credit Union at court appearances, as needed.

• Performs file maintenance on accounts to accurately reflect the current bankruptcy status and all arrangements made through the bankruptcy proceedings.
• Determines Credit Union position in bankruptcy and processes proof of claims, reaffirmations, non-dischargeable and relief from stay.
• Works towards prompt recovery of collateral through negotiations with bankruptcy attorney and/or court.
• Works specialized queues related to bankruptcy as assigned and properly maintains Credit Union records to reflect collection efforts and activity.
• Assists management with miscellaneous projects and reporting, including month end reports.
• Represents the Credit Union at court appearances, as needed.

• Performs other duties as assigned.
• Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties.
• Failure to do so may result in disciplinary and other employment related actions.

• High School Diploma or GED required
• 3-5 years of prior related experience required
• Previous financial institution or credit union experience required
• Knowledge of FDCPA, TCPA and SCRA
• Excellent verbal and written skills
• Advanced conflict resolution and negotiation skills
• Active listening skills
• Experience with queue management preferred
• Experience with inbound/outbound phone system preferred
• Advanced computer and typing skills
• Advanced skip tracing skills

Schools First FCU is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. Schools First FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.