Project Manager, IT Project Manager, Change Management

Job Title:
Project Manager – Healthcare Domain

Location:


Richmond, VA

We are seeking an experienced Project Manager with strong Healthcare domain expertise to lead and deliver complex technology and business transformation initiatives. The ideal candidate will bring proven experience managing large-scale healthcare programs while collaborating with cross-functional teams to ensure successful delivery within scope, schedule, and quality expectations.

This role requires a strong understanding of healthcare systems, payer/provider operations, compliance requirements, and enterprise project delivery methodologies, along with exceptional stakeholder management and leadership capabilities.

• Define project scope, objectives, timelines, dependencies, milestones, and resource plans.
• Manage project delivery to ensure alignment with schedule, budget, and quality expectations.
• Coordinate multiple work streams across development, testing, integration, and deployment phases.
• Drive execution across Agile, Waterfall, or Hybrid delivery models.

• Apply strong healthcare knowledge across payer/provider operations and enterprise healthcare systems.
• Support initiatives involving:
  • Member Enrollment
  • Benefits Administration
  • Claims Processing
  • Billing & Finance
  • Care Management
  • Provider Workflows
• Ensure project outcomes align with healthcare regulations, data privacy, and compliance standards (HIPAA and related requirements).
• Translate business requirements into actionable project plans and execution strategies.

• Build and maintain strong relationships with business stakeholders, leadership teams, clients, and vendors.
• Facilitate executive reporting, project governance meetings, and status communications.
• Manage expectations, drive alignment, and resolve project conflicts proactively.

• Identify project risks, dependencies, and issues with mitigation plans.
• Drive change management and scope governance processes.
• Escalate critical concerns with clear recommendations and resolution strategies.

• Lead cross-functional teams including Development, QA, Business Analysts, Dev Ops, and Testing teams.
• Promote accountability, collaboration, and delivery excellence.
• Mentor team members and support high-performance team culture.

• Ensure adherence to PMO standards, governance frameworks, and compliance requirements.
• Drive continuous improvement across delivery processes and execution models.
• Participate in audits, governance reviews, and client reporting forums.

• 10–15 years of overall experience with significant experience managing Healthcare projects/programs
  .
• Demonstrated success leading enterprise-scale healthcare implementations and transformation initiatives.
• Strong experience managing full SDLC lifecycle for enterprise applications.

• Strong knowledge of Agile, Scrum, Waterfall, and Hybrid delivery methodologies.
• Experience with:
  • Jira
  • MS Project
  • Azure Dev Ops
  • Similar project tracking tools
• Exposure to cloud platforms such as AWS and/or Azure preferred.
• Experience coordinating with Testing, Automation, and Dev Ops teams.

• Excellent communication, presentation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Ability to manage ambiguity and deliver in fast-paced environments.
• Customer-focused mindset with strong organizational skills.

• PMP, PRINCE2, SAFe, CSM, or equivalent certifications preferred.
• Experience working in onsite–offshore delivery models.
• Prior experience leading healthcare transformation or modernization programs