Solution Architect

Job Summary

Expectations from this role:
Lead solution/application architecture for medium to large engagements.

• Deliver technically sound projects across one / multiple customers within the guidelines of the customer and UST standards and norms.
• Deliver technically complex applications.
• Identify and institutionalize best practices across multiple accounts and manage multiple customers and architects.
• Define architecture for large engagements and act as its design authority.
• Design solutions involving multiple tech components after scoping out requirements for a client with large engagements.

Asset Development and Governance:

• Provide thought leadership in conceptualizing the need and design of assets.
• Track implementation of assets.
• Improve asset effectiveness.
• Improve deployment effectiveness.

Project Control and Review:

• Perform architecture design review.
• Identify opportunities for optimization of cost, time and asset utilization in complex projects; advising relevant teams accordingly where possible.
• Provide advice to teams facing complex technical issues in the course of project delivery.
• Conduct planned and unplanned technical audits for complex projects as applicable.
• Define and measure project/program specific architectural and technology quality metrics.
• Review outputs to ensure NFRs are met.

Knowledge Management & Capability Development:

• Provide inputs to teams for training, etc.
• Identify the training needs and conduct internal sessions to meet the same.
• Partner with UST Gamma to create curriculum, assessments, training programs, courseware based on new service offerings / solutions, etc.
• Update collateral on the knowledge management repository.
• Gain and cultivate domain expertise to provide best and optimized solution to customer.

Requirement gathering and Analysis:

• Understand the requirements from a larger system / transformation program context.
• Validate the cross application / cross technology requirements to ensure integrated ability and reconciliation of conflicting requirements, by working with customers and other stakeholders.

People Management:

• Provide support to various Project Managers in identification of training needs of the team.
• Conduct training / certifications with the help of Gamma and mentoring with respect to technical skills on projects.
• Support technical evaluation of external and internal candidates to meet project requirements.
• Perform career guidance and performance management for team members.

Alliance Management:

• Identify alliance partners based on the understanding of service offerings and client requirements.
• Identify areas for joint GTM with the partner.
• Develop internal capabilities/complementary toolsets to support the GTM strategy.
• Maintain the relationship with partners.
• Act as the UST technical POC for the specific technology/solution area.

Technology Consulting:

• Define problem statement for the customer.
• Analyse application/ technology landscape, process, and tools to arrive at the solution options best fit for the client.
• Analyse cost vs. benefits of solution options.
• Define the technology/ architecture roadmap for the client.
• Articulate the cost vs. benefits of options to key customer stakeholders.

Innovation and Thought Leadership:

• Interact and engage with customers/ partners around new innovative ideas, concepts, and assets; as well as industry trends and implications.
• Participate in Beta testing of products / joint lab setup with customer to explore application of new technologies / products.
• Identify areas where components/accelerators or design patterns could be reused across different accounts.
• Create documents, reports, white papers (international/national) on research findings.

Sales Support and Project Estimation:

• Develop collaterals for proposals.
• Conduct workshops at the client site to assist the sales team in sales support, if required.
• Compare various designs and propose appropriate technology solutions based on the understanding of the RFP and inputs from Architects.
• Calculate and present estimates based on high level designs to management for supporting go/no-go decisions.
• Review estimations and resource plan.
• Review risk and mitigation plan.
• Anchor proposal development with cross-linkages across multiple competency units to arrive at a coherent solution, unique value propositions and clear differentiators.
• Participate in client presentation and client visits.

Solution Definition & Design:

• Ensure alignment of high-level architecture with the existing client need and business logic; review design prepared by architects.
• Ensure the involvement of right teams in solution design.
• Ensure technical integrate ability, and requirements compliance of the solution; especially in case of a multi group / multi-vendor program.
• Involve external partners / horizontals as appropriate.
• Provide guidance to solution architect around usage of patterns/anti patterns in the solution.
• Ensure UST architecture principles and QOA (Quality of Architecture) are maintained. Analyse trade-offs and provide…