Senior ServiceNow Developer; Senior Software Developer

Senior Service Now Developer (Senior Software Developer)

Pay Range: $ - $
Scheduled Weekly

Hours:

40

• Independently design, develop, and enhance moderately to complex Service Now applications based on detailed functional and technical specifications.
• Perform coding, testing, debugging, documentation, maintenance, and ongoing support activities across the application lifecycle.
• Develop, implement, maintain, and resolve application and system issues using established Schools First FCU and credit union development standards, with minimal supervision.
• Build new Service Now application components to meet user and business requirements, leveraging platform capabilities and best practices.
• Configure and customize Service Now applications using tables, profiles, and vendor‑supplied tools to implement approved enhancements and changes.
• Adhere to general and credit union specific coding standards, SDLC practices, and Schools First FCU’s Agile methodology.
• Create and maintain clear technical and functional documentation for new solutions and enhancements to existing applications.
• Test and debug new and existing application software, including solutions developed by other team members, to ensure accuracy, integrity, interoperability, performance, and completeness.
• Demonstrate the ability to quickly learn, adapt, and become proficient in new technologies, tools, and development standards.
• Stay current on emerging technologies and Service Now platform advancements through research, training, and collaboration with peers and industry professionals.
• Provide ongoing system support, troubleshooting, and maintenance as required to ensure platform stability and reliability.
• Perform additional duties as assigned.
• Comply with regulatory compliance and assigned training requirements including BSA regulations corresponding to specific job duties.

• Bachelor’s degree in Computer Science, Engineering, Math, Physics or related technical field or equivalent years of experience.
• 5–7 years progressive experience in a software related field.
• 3–5 years of hands‑on Service Now development experience.
• Service Now Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Service Now implementation experience preferred.
• Strong, demonstrable experience with one or more Service Now modules such as IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Strategic Portfolio Management (SPM), Financial Services Operations (FSO), or Service Portal / Employee Center.
• Advanced JavaScript development skills using Glide APIs.
• Experience building and customizing Service Portal widgets using Angular
  
  JS, HTML, and CSS.
• Experience with Automated Test Framework (ATF).
• Experience with Now Assist, Generative AI features, Virtual Agent, or AI‑driven workflows preferred.

• Working knowledge of ITIL fundamentals and service management concepts.
• Understanding of CMDB fundamentals, including configuration items, relationships, and data quality principles.
• Strong analytical, problem solving, and troubleshooting skills.
• Ability to work effectively in a collaborative, Agile team environment.
• Strong written and verbal communication skills, with the ability to document and explain technical solutions clearly.

100% on‑site, 0% remote.

Schools First FCU is an equal‑opportunity employer and prohibits discrimination against qualified individuals based on protected veteran or disability status and prohibits discrimination against all individuals based on race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information. This organization participates in E‑Verify.

Schools First FCU is committed to building and growing a diverse, inclusive, and authentic team, and encourages applicants whose experience does not align perfectly with every qualification to apply.