Service Reliability Engineer

Service Reliability Engineer I (Contract)

GDFT is a part of Sony Computer Entertainment, leading the cloud gaming revolution, putting console‑quality video games on any device, from TVs to consoles to mobile devices and beyond.

The Site Reliability Engineering team plays a significant role in delivering on the promise of a great cloud gaming experience to our customers. We do this by influencing design and operational decisions toward overall stability of the gaming service. Our SREs focus on three main areas: overall ownership of production, production code quality, and deployments. The successful candidate will be self‑directed and able to participate in decision making at different levels.

We expect our SREs to have opinions on the state of our service and provide critical feedback during different phases of the operational lifecycle. We are engaged throughout the software development lifecycle, ensuring operational readiness and stability.

• Minimum of 2+ years working experience in Software Development and/or Linux Systems Administration role.
• Strong interpersonal, written, and verbal communication skills.
• Available to be scheduled in an on‑call rotation.

• Proficient as a Linux Production Systems Engineer, managing large‑scale Web Services infrastructure.
• Development experience in one or more of the following programming languages:
  • Python (preferred)
  • Bash, Go, Java, C++, or Rust
• Experience with at least three of the following topics:
  • Distributed data storage at scale (Hadoop, Ceph)
  • Data aggregation technologies (Elastic Search, Kafka)
  • Scaling and running traditional RDBMS (PostgreSQL, MySQL) with high availability
  • Monitoring & alerting (Prometheus, Grafana) and incident management toolsets
  • Kubernetes and/or AWS (deployment and management)
  • Software distribution (package management and distribution at scale)
  • Configuration management (Ansible, Salt Stack, Puppet, Chef)
  • S/W performance analysis and load‑testing (QA or SDET experience: a plus)

In addition, this role is eligible for benefit offerings that include medical, dental, and vision.

The estimated base pay range for this role is $45 - $55 USD.

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.