Warranty Prior Approval Analyst
Listed on 2026-02-09
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Language/Bilingual
Technical Support
Overview
Job Title:
Warranty Prior Approval Analyst
Location:
Allen Park, MI.
Position Summary:
The Interior/Exterior Prior Approval Analyst reports directly to the IEPA Team Leader and is responsible for providing Interior/Exterior prior approval to OEM Dealers.
- High School Diploma or equivalent
- ASE certifications
- Hands-on Diagnostic and Repair experience, or service writer experience
- Proficient computer and writing skills
- Respond to Technical Assistance Center contacts promptly, courteously, and logically with complete and accurate information.
- Interface with dealer service management, service writers, technicians, and internal activities through online forms and phone calls.
- Prepare Internal Service Messages (ISM) that contain current and accurate information to address and resolve dealer and/or customer concerns.
- Warranty decisions must adhere to the current Warranty and Policy Manual.
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