Billing Specialist

Description

We are currently looking for a Billing Specialist to join our team. The Billing Specialist will be primarily responsible for reviewing work orders, generating invoices, and communicating by phone and email with customers concerning those invoices. This role focuses on fostering long-term relationships with our customers.

• Prepare and process accurate invoices for HVAC, plumbing, electrical, and BAS services
• Review and verify technician work orders for completeness and accuracy
• Handle quoted, time & materials (T&M), and contract billing models
• Resolve billing discrepancies, disputes, and customer inquiries
• Communicate with customers, field techs, and management about billing issues

ACIS, Inc. is committed to offering comprehensive benefits to our team members, including:

• Medical, dental, vision, and disability insurance.
• 401K with company match programs.
• Paid vacation and holidays.
• Opportunities for on-the-job training and certifications to support your career growth.

At ACIS, Inc., we live by our core values:

Honesty, Humility, Passion, Excellence, Teamwork, Growth

At ACIS, Inc., we’re committed to creating a workplace that's as diverse as the world we serve. We thoughtfully embrace diversity and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

We believe that a diverse and inclusive environment makes us stronger as a company and a community. We encourage people from all backgrounds to apply, as we strive to create a welcoming and inclusive environment for all.

Requirements

• High School Diploma or GED.

• Two years of billing or accounts receivable required, preferably with industry experience

• PC skills with proficiency in Microsoft Office (Outlook, Teams, Word, Excel)
• Strong attention to detail and organizational skills
• Self-motivation, requiring minimal supervision
• Excellent communication and customer service skills - role requires the ability to comfortably communicate with all levels of employees and account contacts