Front Desk Coordinator

Responsibilities

• Patient Interaction:
  Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
• Administrative Support:
  Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
• Surgery Coordination:
  Assist with scheduling surgeries and ensure all necessary preparations are made.
• Team
  
  Collaboration:
  
  Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
• Versatility and Adaptability:
  Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.

• Patient‑Centric Attitude:
  Genuinely serve patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact:
  Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background:
  Completion of high school or equivalent is required.
• Experience Preferred:
  Previous oral surgery, dental, or medical experience is preferred.
• Administrative
  
  Skills:
  
  Proven administrative experience with a track record of growth or improvement within previous positions.
• Multitasking Ability:
  Demonstrated ability to multitask and be a self‑starter in a fast‑paced environment.
• Customer Service Expertise:
  Experienced with customer service techniques, ensuring a superior patient experience.
• Communication
  
  Skills:
  
  Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability:
  Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.