Customer Delivery Specialist Sr - Payments in Allen, Texas
Listed on 2026-07-30
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Customer Delivery Specialist Sr
We are excited to learn more about you and your unique background. We are looking for a Customer Delivery Specialist Sr who will:
We are looking for candidates who have:
- A bachelor's degree in business, finance, or a related field
- 5-8+ years of experience in payments, Pay Fac, merchant acquiring, fintech, or SaaS onboarding roles.
- Proven success managing onboarding or implementation projects for ISVs, ISOs, government merchants, or enterprise merchants.
- Strong understanding of APIs, payment terminals, gateways, compliance frameworks, and payment operations.
- Working knowledge of CRM tools (Salesforce, Hub Spot), onboarding platforms, ticketing systems, and project management tools.
- Ability to translate complex payment workflows into clear customer guidance. Excellent project management skills with the ability to manage multiple complex implementations simultaneously.
- Experience with government, healthcare, utilities, recurring billing, marketplace, or moderate-risk verticals.
- Are proficient in English in a business environment.
CSGer Perks & Benefits
- Work from Home
- Employee Belonging Groups
- Healthcare:
Dental, Medical, and Vision - Paid Vacation, Volunteer, and Holiday Time Off
- And so much more!
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience. $61,495.58-$98,390.87 This role is eligible for a bonus opportunity.
Location(s):
United States Remote Accommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at or email us at CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact:
Always help and empower others, whether they're colleagues or customers. Integrity:
Do what's right for our customers and our people while being authentic. Inspiration:
Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary.
Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.
Learn more about CSG Inclusion & Impact here. Our culture is award-winning: CSG has been recognized a US News & World Report "Best Companies to Work For" for , a Newsweek "America's Greatest Workplaces in Tech" for 2025 and "The Top Company in Technology for Women to Work" for 2025, among many others.
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