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AI-Driven Collections Specialist

Job in Allen, Collin County, Texas, 75013, USA
Listing for: Credit-Union-of-Texas
Full Time position
Listed on 2026-08-22
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Credit Union of Texas (CUTX) is seeking a Collections Officer to manage delinquent member accounts with a focus on compliant, empathetic communication. You will negotiate payment plans, process payments, and perform skip tracing using CUTX-approved tools.

Your role includes working with Collection Management on complex cases and ensuring all actions are auditable. Responsibilities include outbound/inbound calls, account review, and documentation in the loan servicing system.

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