Senior QA & Certification Lead​/FinTech

Application Details

Apply on or before May 8,2026.

This position may be worked remotely within the United States, with the exception of California.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Independently plan, execute, and certify end-to-end and HTS testing efforts for new products and enhancements within payment processing environments.
• Create, maintain, and execute detailed test plans, certification scripts, and complex test scenarios.
• Interface regularly with internal Project Managers, Business Analysts, Developers, QA teams, product partners, vendors, and banking customer staff throughout certification efforts.
• Review system, functional, and business requirements to ensure adequate test coverage and certification readiness.
• Analyze results, document defects, perform causal analysis, and track issues to resolution.
• Coordinate certification and testing activities across multiple teams and external partners.
• Serve as a liaison between technical and non-technical stakeholders to ensure requirements, timelines, and expectations are met.
• Support test environment readiness, data setup, execution scheduling, and certification timelines.
• Ensure adherence to QA standards, certification processes, and documentation requirements.
• Provide training, mentoring, and cross-training to less experienced QA team members.
• May assist with planning and coordinating the test activities of others on small to mid-sized initiatives.
• Communicate testing status, risks, and certification results to leadership and stakeholders.
• May perform other job duties as assigned.

• Associate’s degree required;
  Bachelor’s degree preferred, or equivalent combination of education and experience.
• 8+ years of experience in Quality Assurance, software testing, or certification within complex systems.
• Experience in the payments, financial services, or Fin Tech industry.
• Strong knowledge of software testing lifecycle and software development lifecycle.
• Advanced understanding of test design techniques and QA methodologies.
• Working knowledge of basic accounting principles related to financial transactions and balancing.
• Proficiency with Microsoft Office and collaboration tools, including Word, Excel, PowerPoint, Outlook, Teams, and Microsoft 365.
• Demonstrated ability to work independently, prioritize work, and manage multiple testing efforts.
• Excellent written and verbal communication skills.

• Experience supporting end-to-end certifications or host-based testing environments.
• Experience with EFT, ATM, debit, or retail banking transaction processing systems.
• In-depth familiarity with transaction processing standards such as ISO 8583 or ISO 20022.
• Experience with Unix-based operating systems, preferably IBM Unix environments.
• Experience with test automation or reviewing automated scripts (any framework).
• Prior experience mentoring, training, or acting in a lead or advisory QA role.
• Experience working in Agile or iterative development environments.
• Proven ability to act as a subject matter expert on complex QA, certification, or regulatory efforts.

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.