Sr Engineer - Cybersecurity Risk & Operations Management ServiceNow Job Allen area,Texas USA,IT/Tech

Our client a global leader in the mobility and technology sector is seeking a Senior Engineer - Cybersecurity Risk & Operations Management Developer (Service Now) to join its Cybersecurity Risk Management team. This role plays a key part in designing, implementing, and supporting cybersecurity risk and operations management capabilities across the enterprise.

You'll work with cutting-edge cybersecurity platforms, building secure and scalable solutions in Service Now to strengthen the company's global risk management posture.

Key Responsibilities

Design, implement, and support Service Now Sec Ops applications (SIR, VR, TI, CC).
Develop and integrate tools via REST/SOAP APIs and third-party systems such as Tenable, Qualys, Splunk, and Crowd Strike to enhance automated risk and vulnerability management processes.
Script and automate workflows using JavaScript, Glide APIs, Business Rules, Script Includes, and UI Policies.
Build performance dashboards, reports, and risk heat maps using Performance Analytics and KPIs/KRIs.
Create and maintain technical documentation, including system configurations and process guides.
Implement and manage Security Case Management, threat correlation, and MITRE ATT&CK framework mapping.
Collaborate with cross-functional teams in cybersecurity, compliance, and IT to ensure effective governance and risk management processes.
Participate in Service Now platform administration, upgrades, and continuous improvement.
Support Agile/Scrum delivery for iterative feature development and process optimization.

Qualifications

Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).
Proven experience developing and configuring Service Now GRC applications.
Expertise with Service Now modules such as Incident, Change, Problem, and Request Management.
Experience implementing Policy & Compliance, Risk Management, Audit Management, and Vendor Risk Management modules.
Strong integration experience connecting Service Now GRC with third-party security tools.
Skilled in reporting, metrics development, and process automation.

Preferred Qualifications

Service Now Certified Implementation Specialist in Risk & Compliance, Sec Ops, or TPRM.
One or more cybersecurity certifications (CISM, CISA, CISSP, CIA, CIPM, CCSP).
Experience in Agile, Lean, or ITIL frameworks.
Strong analytical, communication, and problem-solving skills.
Proven ability to work independently and manage multiple projects in complex environments.