Technology Strategist; vCIO

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Full Time Allen, TX, US

4 days ago Requisition

Salary Range: $90,000.00 To $ Annually

This is a full-time, on-site role based at USM Technology headquarters in Allen, TX. Occasional client site visits and travel may be required. Mileage reimbursement is provided for all business-related travel.

USM Technology is a mid-size, fast‑growing Managed Services Provider (MSP) dedicated to delivering high-impact, strategic technology solutions to clients across multiple industries. We are a Kaseya and Microsoft partner operating on the Tru Methods framework, focused on delivering operational excellence and measurable outcomes for our clients.

Our clients rely on us as their trusted technology advisor. The Technology Strategist is the cornerstone of that relationship.

The Technology Strategist (vCIO) serves as the primary strategic technology advisor for assigned client accounts, responsible for leading technology roadmap development, business alignment, governance, risk management, and Quarterly Business Reviews in accordance with the Tru Methods framework. This senior role bridges the gap between long-term business goals and technology strategy, ensuring clients are prepared to meet current and future business demands.

Success is measured by client retention, roadmap adoption, Q  completion, and measurable improvements in technology alignment and compliance maturity.

• Design and maintain multi‑year technology roadmaps aligned with client business goals.
• Align technology investments with measurable business outcomes.
• Incorporate cloud, cybersecurity, automation, AI, and digital transformation initiatives where appropriate.
• Develop lifecycle replacement strategies and budget forecasts.
• Assist clients with annual budgeting and strategic technology planning.

• Serve as the primary strategic advisor to client executive leadership.
• Lead Quarterly Business Reviews (QBRs), strategic planning sessions, and roadmap discussions.
• Build and maintain trusted advisor relationships across assigned client accounts.
• Communicate complex technology concepts in business terms that resonate with non‑technical executives.
• Educate clients on technology as a business enabler rather than a cost center.

• Establish and maintain technology standards and governance practices for assigned clients.
• Collaborate with Technology Standards Engineers (TSEs) to translate alignment findings into strategic recommendations.
• Review technology alignment assessments and prioritize remediation initiatives.
• Ensure technology investments support long‑term business objectives.
• Evaluate vendors, platforms, and solutions to ensure alignment with business and technical requirements.
• Provide strategic guidance related to data governance, cybersecurity, privacy, and regulatory compliance.
• Advise clients on data classification, retention, ownership, lifecycle management, and governance best practices.
• Assist clients in preparing for applicable frameworks including HIPAA, HITECH, CMMC, NIST, CIS Controls, PCI-DSS, and SOC 2.
• Present compliance and cybersecurity risks to executive stakeholders using business‑focused language.
• Support governance, risk, and compliance maturity initiatives.

• Evaluate emerging technologies and their applicability to client environments.
• Balance innovation with operational stability and risk management.
• Identify and communicate business, operational, security, and compliance risks.
• Develop strategic remediation plans and risk mitigation roadmaps.

• 10+ years of experience in technology strategy, consulting, managed services, or IT leadership.
• Demonstrated success advising executive leadership teams on technology strategy.
• Experience developing strategic roadmaps and technology budgets.
• MSP experience strongly preferred.
• Bachelor's degree in Computer Science, Information Systems, Business, or related…